FAQ
Questions
A quick reference for the most common storefront questions about buying, payment, and delivery.
How do I receive a digital product after purchase?
Delivery details will be shown inside your account order history once the purchase flow is connected to Kushop data.
Can I use a discount code during checkout?
Yes. The buy panel already reserves a coupon field, and the real checkout flow will validate supported discount codes.
What happens when a product is out of stock?
Out-of-stock products stay visible in the catalog, but the buy action is disabled until inventory is replenished.
Where will wallet and top-up history appear?
Wallet balance, funding status, and top-up history are planned under the Management section.
Support guide
Use this area for checkout explanations, delivery expectations, and wallet guidance before you reach support.
Need direct help?
Reach the support page if your issue is not covered in the questions list.
Visit Contact.